Terms of use

Terms of Use

Welcome to the GOTULUX website. By accessing and using this site, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.

1. Scope of Services

Our website provides a marketplace for buying and selling pre-owned luxury goods. We implement strict verification procedures to ensure all items meet our quality standards.

2. User Registration and Accounts

Registration Requirements: To shop or sell items on our website, you must register an account and provide accurate personal information.
Account Security: You are responsible for maintaining the confidentiality of your account and password.
Prohibited Activities: You agree not to use any illegal methods or means to access or use the website.

3. Product Descriptions and Pricing

Product Descriptions: We strive to ensure the accuracy of product descriptions, including size, condition, brand, and price. However, please note that due to the nature of pre-owned items, all products may have minor signs of use.
Pricing: All product pricing is set by the sellers and may adjust based on market demand.

4. Purchases and Payments

Order Confirmation: All purchases made through our website are subject to these terms and conditions.
Payment Methods: Accepted payment methods include [list supported payment methods, such as credit cards, PayPal, etc.].
Order Validity: Once an order is confirmed and payment is successfully processed, it is considered a valid purchase.

5. Return and Exchange Policy

Return and Exchange Conditions: All items are sold as-is and are not eligible for return or exchange, except if the item is not as described or is damaged during shipping.
Return Requests: If you receive an item that is not as described, you may request a return within 7 days of receiving the item.
Return Requirements: Returned items must be in their original condition, including all tags, packaging, and accessories.
Non-Authenticity Issues: Due to the nature of pre-owned luxury goods, returns or exchanges are not accepted for reasons other than items being not as described or damaged during shipping.

6. Authenticity Guarantee

Authenticity Assurance: We guarantee that all items sold are authentic and have undergone strict verification procedures.
Verification Standards: All items are inspected by professional authenticators using standardized tests to ensure their authenticity.
Disclaimer: While we implement rigorous verification measures, due to the nature of pre-owned items, there may be minor imperfections or signs of use.

7. Intellectual Property

Copyright Notice: All content on the website, including but not limited to trademarks, logos, text, images, and videos, is protected by copyright and intellectual property laws.
Usage Restrictions: Without permission, no one may use, copy, reproduce, publish, or distribute any content from this website.

8. User Conduct

Legal Use: You agree to use this website in compliance with all applicable laws and not engage in any illegal or inappropriate activities, including but not limited to posting false information, harassing other users, or committing fraud.
Violation Handling: We reserve the right to remove accounts or related content if violations are detected.

9. Privacy Protection

Privacy Policy: We value your privacy rights. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Disclaimer

Limitation of Liability: We are not liable for any loss, damage, or dispute arising from your use of our services.
Product Condition: All items are pre-owned, and while we conduct quality checks, we do not guarantee the long-term use or durability of the products.

11. Applicable Law and Dispute Resolution

Governing Law: These terms are governed by the laws of the People's Republic of China and the United States.
Dispute Resolution: In case of any disputes, you agree to first resolve them through friendly negotiation. If negotiations fail, disputes should be submitted to [chosen court or arbitration institution].

12. Amendments to Terms

Modification Rights: We reserve the right to modify these terms at any time. The amended terms will be published on the website and will take effect immediately.